Liz Kang

Senior Service Designer

Liz is currently a Senior Service Designer at the Service Design team at CIBC where she applies a behavioural lens to business problems to design better service experiences for clients and employees. She was previously a Knowledge Translation Manager and Senior Research Officer at BEAR where she developed knowledge translation strategies to disseminate research findings from the field of behavioural science to help businesses and organizations tackle behaviour change challenges. She has a Bachelor of Commerce degree at the University of Toronto.